Business systems & AI · Prishtina, Kosovo

Business systems and AI for multi-site groups.

You keep the system you already run. Every night we read it, check it against your own rules and your own history, and by six in the morning there is a short list of things worth your attention — each with the proof beside it. Nothing is decided without a person putting their name on it.

What our systems handle today

41 Sites reporting daily
450 B2B contracts billed through the system
600+ Employees working in the platform
€150M Annual revenue environment
The problem

Your company has grown. Your internal systems have not.

Most groups still run important operations through disconnected spreadsheets, email threads, messaging apps, PDFs and manual reporting. On Monday morning the close is in a spreadsheet, the approval is in a message thread, and the difference is found three weeks later by whoever has time.

  • Approvals happen through messages and leave no record
  • Reports arrive late, or arrive by hand
  • Departments repeat the same data entry
  • Management does not see what is happening in real time
  • Documents are generated and tracked manually
  • There is no audit trail anyone can defend later
  • Tasks depend on memory instead of ownership
  • Differences are discovered weeks after they happened

This is the fragmentation the control layer replaces — without changing the system you already paid for.

How it works

You keep your system. We put a control layer on top of it.

Nothing about how your people work has to change: you keep your ERP, your licences and your accountant. We read what already exists, check it every night, and hand a named person a short list with the evidence beside each item.

  1. What you already run

    • The export from your existing system — a PDF, an Excel file or an e-banking file. We read it; we never write back to it.
    • The bank statement, for every account and legal entity.
    • The daily close, typed by your own staff in a few minutes on a fixed sheet.
  2. The core

    • Who may see and do what, set per role and per department.
    • An audit trail nothing is deleted from: name and time on every action.
    • The month lock and the daily close, so a period that is closed stays closed.
    • The approval chain with return-to-sender, the findings list, and your archive — kept for as long as you are a client.
  3. What runs every night

    • Your export, your bank statement and the daily close are compared against each other before anyone starts work.
    • Every difference is checked against your own rules and your own history.
    • Reports that do not reconcile are returned to the site with the reason attached — automatically, before a person sees them.
    • By six in the morning the findings list is ready.
  4. What changes per client

    • The connector to your system of record — the only part that is built specifically for you.
    • The sector engine: the set of checks your industry actually needs.
    • Everything else — the roles, the audit trail, the month lock, the daily close and the approval chain — is the same for every client and is already running in production.
    • Rollout site by site, with training at every site and the same team supporting you afterwards.

The findings list is short, and each item carries its evidence. A named person accepts or refuses. The log keeps who and when — which is what an auditor asks for later.

Capabilities

What we build

Internal platforms that replace spreadsheets, email approvals and manual reporting with one controlled workflow layer — for companies whose operations run across many sites, teams and departments. We build around how the business already works, roll out site by site with training, and stay on afterwards as new processes are added.

Approval and request workflows
Daily operational reporting
Multi-site management dashboards
Audit trails and role-based access
HR, finance and logistics modules
B2B contracts, invoicing and receivables
Bank statement parsing and reconciliation
Document generation and tracking
AI checks on operational documents
Three levels of automation

Rules from day one. Patterns after ninety days. Reading that proposes, never decides.

Only the first level works on the first day. The second needs three months of clean history from your own sites, and the third is a proposal that a person still has to accept. We do not promise all three from day one, and we say plainly which is which.

Level 1 · From day one

Rules

Fixed thresholds and comparisons, set with you before go-live. Cheap to run, always the same answer, and explainable line by line to an auditor or a judge.

  • A payment declared on the 12th that is not in the bank by the 20th.
  • Invoice 4471 registered twice, the second copy already queued for payment.
  • A document over the agreed threshold with no second signature.
  • A shelf price of 1.89 against a cost of 1.95.
Level 2 · After ninety days of clean history

Patterns

Today is compared with this site's own history, not with an industry average. It needs three months of clean data first, so it is scheduled for later and never promised at launch.

  • A cashier who voids five times the site average after 21:00.
  • A loss rate this week three times the site's own normal.
  • A site whose daily figures drift away from its own last ninety days.
Level 3 · Documents and free text

Reading

Reads invoices, contracts and the remarks your people write, and checks them before they go out. It proposes; it never decides — a named person accepts or refuses every item.

  • This invoice is 12% above its own three-month average.
  • The contract says 8.40 and the invoice says 9.20.
  • Your remark has no amount and no deadline.

Every level writes to the same findings list, and the same person decides.

Sectors

The core is the same. The connector and the engine change.

Very different industries ask for the same thing without knowing it: a control layer that reads the system they already run, checks it every night and puts a name against every difference. The core — access, audit trail, month lock, daily close, approval chain, findings list — is identical. Only the connector to your system and the checks your sector needs are built per client.

Fuel & convenience retail

What we read
Your point-of-sale and back-office exports, the bank statement and the daily close from every site — the daily close a chain needs once a spreadsheet is no longer enough.
What the engine checks
Tanks, pump meters and vouchers against the day's sales and deliveries, with every difference returned to the site the same day.

Grocery & general retail

What we read
Your retail ERP or point-of-sale export, supplier invoices and the bank statement, read every night without changing a single screen your staff use.
What the engine checks
Items, shrinkage and supplier invoices — stock loss against the site's own normal, prices below cost, and invoices that do not match the delivery.

Fashion & textile retail

What we read
Your merchandise system and store closes across every site, so multi-store reporting no longer depends on a weekly Excel file.
What the engine checks
Size matrix, season and markdowns — what was received, what sold at which price, and which markdowns were approved by whom.

Automotive dealer groups

What we read
The export from your dealer management system and the bank statement, per site and for the group — dealer group reporting without a second data entry.
What the engine checks
Workshop hours, work in progress and warranty ageing — hours booked against hours invoiced, open orders by age, and warranty claims that are late.

Engineering & design offices

What we read
Your drawing and document files and the project register, read as they are — document control for an engineering office that still tracks revisions by email.
What the engine checks
Revisions, remarks and standards — what changed between two revisions, whether a remark has an amount and a deadline, and whether the referenced standard is the current one.

Banks & financial services

What we read
Statements and internal records across accounts and legal entities, consolidated with every figure still linked to its source line — bank reconciliation with an audit trail rather than a spreadsheet.
What the engine checks
Statement lines against internal records, with every reconciliation kept reopenable months later and every document check recorded beside its result.

If your sector is not listed, the core still applies. The conversation starts with which system you run.

Start a conversation
Client case · Multi-site retail group

This is not a prototype. It runs a group's day, every day.

A market-leading multi-site retail group runs its key operational workflows through the platform Harrimont designed and deployed: 41 sites — 32 points of sale and 9 restaurants — more than 600 employees, 450 active B2B contracts and a ~€150M operating environment. Client named on request, under NDA.

01 — The situation

The situation

Every site closed its day in Excel. Reports reached head office by email and phone, approvals left no record, and discrepancies in cash, documents and stock surfaced weeks after they happened — when nobody could reconstruct what had occurred.

02 — What we built

What we built

One platform covering daily site reports, logistics, HR and finance. Every report passes through four control functions in a fixed sequence, with a complete audit trail, role-based access per department, and a defined route for returning a report to the site that filed it.

03 — Where it stands

Where it stands

Rolled out across the network in four waves with training at every site. Management now reviews sales, stock and exceptions per site from a phone the same day. AI checks on delivery notes, supplier invoices and physical counts are being added on top.

41 sites32 points of sale, 9 restaurants
450B2B contracts under one billing chain
4 wavesPhased rollout with on-site training
Same dayManagement visibility, down from weeks

The first question is always the same one.

Tell us which system you run
Law, data and evidence

Automation that survives an audit.

Our systems read financial and operational documents — bank statements, invoices, delivery notes and stock counts. How that data is handled, and how each result can be proven later, is designed in from the first sprint rather than retrofitted before an inspection.

Financial documents

Bank statements parsed, consolidated and traceable

We read statements across multiple accounts and legal entities, consolidate them and match them against internal records. Every consolidated figure stays linked to the source line it came from, so a reconciliation can be reopened and defended months later.

Data protection

GDPR handled explicitly, including the transfer

Data-processing terms are agreed before any production access. Client data stays in the client's own infrastructure; our access is scoped by role and logged. Because our entity sits outside the EEA, transfers run on standard contractual clauses. Client data is not used to train models.

EU AI Act

Built to the 2027 requirements now

Transparency duties under Article 50 have applied since 2 August 2026. The high-risk regime for standalone Annex III systems now applies from 2 December 2027 under the Digital Omnibus. Systems touching HR, task allocation or performance monitoring fall in that scope, so we document them to those requirements today instead of rebuilding later.

Human oversight

A named person still decides

AI flags, proposes and returns work. It does not approve. Every automated check is recorded with its input, its output and the time, and every decision carries the name of the person who made it — which is what an auditor, a tax inspector or a court actually asks for.

We build to these standards and document how we did it. We are not your legal, tax or audit adviser: responsibility for final compliance sign-off stays with the client and its own advisers.

How we work

Five stages, in this order.

Discovery

We learn the departments, documents, approvals and reporting that already exist.

Systems audit

We map the manual work and bottlenecks, and name the processes to fix first.

MVP build

We build a focused first version around the highest-impact workflow.

Rollout

We test, train the people who will use it, and launch site by site.

Support

We maintain and extend the system as new requirements appear.

Where we work

Based in Kosovo, working internationally.

Harrimont L.L.C. is registered in Kosovo and based in Prishtina, working internationally, with engagements run in English, German or Albanian.

  • Remote-first implementation from Prishtina, Kosovo
  • Clear scope and milestone structure before the first sprint
  • Data-processing terms agreed before any production access
  • Onsite work planned only where legal travel and labour requirements are confirmed

Grant-aware, not grant authority. Eligible Luxembourg SMEs may be able to apply for available public support programmes for digitalisation projects, and we can structure a project scope clearly so that clients and their advisers can evaluate the fit. Harrimont does not grant funding and cannot guarantee eligibility, approval, reimbursable costs or reimbursement timing — these are determined by the competent authorities and the client's own situation.

FAQ

Questions, answered.

Do we have to replace our ERP or accounting system?

No. You keep your ERP, your licences and your accountant. We read the export your system already produces — a PDF, an Excel file or an e-banking file — and we never write back to it. The only part built specifically for you is the connector to that system; the core is the same for every client.

Which sectors does Harrimont work with?

The core is the same for every client; only the connector and the sector engine change. The sector engines on this page cover multi-site retail — convenience, grocery, fashion and textile — as well as automotive dealer groups, engineering and design offices, and banks and financial services. Our reference client runs its key operational workflows through the system, across 41 sites, more than 600 employees and 450 B2B contracts.

Does the AI decide anything on its own?

No. There are three levels: rules that work from day one, patterns that compare a site with its own history after ninety days of clean data, and reading of invoices, contracts and free text that proposes a finding. At every level a named person accepts or refuses, and the log records who and when. Automated checks can return a report to a site with the reason attached; they never approve it.

How is client data handled under GDPR and the EU AI Act?

Data-processing terms are agreed before any production access. Client data stays in the client's own infrastructure; our access is scoped by role and logged, and transfers from our entity outside the EEA run on standard contractual clauses. Client data is not used to train models. Under the EU AI Act, transparency duties have applied since 2 August 2026 and the high-risk regime for standalone Annex III systems applies from 2 December 2027; systems touching HR, task allocation or performance monitoring are documented to those requirements today. Final compliance sign-off stays with the client and its own advisers.

How long does a rollout take?

It depends on the number of sites and the state of the existing data, so we do not quote a fixed duration. The engagement runs in five stages — discovery, systems audit, a focused first version, rollout site by site with training, then support — and the rule-based checks work from the first day a site is live. Pattern-based checks need ninety days of clean history from that site before they are switched on. Our reference client was rolled out across 41 sites in four waves.

Does Harrimont work with Luxembourg companies from outside Luxembourg?

Yes. Harrimont L.L.C. is registered in Kosovo and based in Prishtina, working internationally. Where a project involves personal data, production access starts only after the required data-processing and transfer terms are agreed.

Systems audit

Tell us which process is breaking.

The close that still happens in Excel, the approval that still happens in a message, the report that still arrives late. We will tell you what we would build first.

Office

8GJ3J34H+CM, Fushë-Kosovë 12000, Kosovo

Harrimont L.L.C. is based in Kosovo and works internationally.

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